Multi-DNC Software Installation Steps

Download and Install Multi-DNC

Step through the following process to install Multi-DNC software:

1. Logon to Windows at the PC or use RDP via mstsc.exe /admin
2. Close all open applications and windows
3. Logon to the Multi-DNC Portal with your Multi-DNC user account and password
4. Click both download links for Multi-DNC License Manager and Multi-DNC
5. The download may take a minute to complete
6. Within your browser, click on MultiDNCLicenseManager_14-2-26.zip and Multi-DNC_14-2-20.zip, select Show in Folder and a Windows Explorer window will appear
7. Unzip both zip files
8. Shift+Right Click on MultiDNCLicenseManager.exe and select Run as administrator
9. If a UAC prompt asks, Do you want to allow this app to make changes to your device? Select Yes
10. Step through the Multi-DNC License Manager installation screens until it is finished
11. Shift+Right Click on Setup.exe and select Run as administrator
12. If a UAC prompt asks, Do you want to allow this app to make changes to your device? Select Yes
13. Step through the Multi-DNC installation screens until it is finished
14. NOTE: Finishing the Multi-DNC installation will automatically reboot your PC
15. Shift+Right Click on the blue Multi-DNC desktop icon and select Run as administrator
16. If a UAC prompt asks, Do you want to allow this app to make changes to your device? Select Yes
17. Optionally specify Windows administrator credentials and click Ok
18. The Multi-DNC License Manager will appear and automatically select the first Multi-DNC license
19. Type your name and company, the company must match what is specified in the Multi-DNC Portal
20. Copy & paste the Machine Key, Company Name and License Key from the Multi-DNC Portal
21. Click the Ok or Select button and the Multi-DNC splash screen will appear

NOTE: If a previous version of Multi-DNC is already installed, make a backup of your data and Uninstall prior to stepping through the above process. Should install errors occur during the installation, close all open applications other than this browser window and repeat the installation. If technical support is needed contact us at techsupport@multi-dnc.com or call 951-549-0755.

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